- Who has access to the cloud service, private files and data, and the servers and what security policies are intact to ensure that no unauthorized users or cloud service employees will be able to access the data?
- How often does the service provide backups of data?
- What encryption methods does the service provide? Is the data encrypted as it's being transferred or only once it has been stored?
- What is the service's guarantee on server uptime? What happens when servers go down?
- If an unexpected event such as a natural disaster were to occur, will all data be lost?
- If a security breach were to occur, would you be notified immediately and how would you be notified?
- If a dispute over billing or other problems were to occur, what happens to your data during this time? Will you still have access to it?
For instance- if you use Dropbox, Google Drive and Evernote in your business, and you are working in Google Drive when the servers go down; you can just switch to one of the other cloud platforms and continue your work uninterrupted. This saves time, which can save money. CloudHQ provides a backup of all data on a separate cloud service so even if a hacker accesses your account, gains unauthorized access to your home computer or steals your laptop and deletes all your data, the backup will remain because it is on a separate account with different authentication measures. This ensures that all of your case files, notes, photographs and other important documents will not be lost forever, even if data loss were to occur.